General Guest
Questions commonly asked by General Guest
General Inquiry
Booking, payment, and cancellation terms
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Check-in and check-out
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House rules, events and parties
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I’ve cancelled a stay, when will I get my refund?
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Availability and pricing
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Add-on services
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How do I message a host?
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I haven’t received a confirmation email for my booking
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Stay Luxe Terms of Service
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