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Stay Luxe Help Center

General Inquiry

Questions commonly asked by General Inquiry

9 articles

Booking, payment, and cancellation terms ›

Check-in and check-out ›

House rules, events and parties ›

I’ve cancelled a stay, when will I get my refund? ›

Availability and pricing ›

Add-on services ›

How do I message a host? ›

I haven’t received a confirmation email for my booking ›

Stay Luxe Terms of Service ›